Why is a Client Code or Customs Number require for High-Value parcel in New Zealand?

NZ customs have a clearance requirement where a client code is required to lodge clearance on a parcel.

If the receiver’s goods exceed the threshold and are worth more than NZ$1000, a client code is required for clearance.

For further information and the application of the client code, please visit below NZ customs website:

• BUSINESS: https://www.customs.govt.nz/business/import/lodge-your-import-entry/client-codes/
• INDIVIDUAL: https://www.customs.govt.nz/personal/send-and-receive-items/customs-number/

How to apply for a client code:

1. Click on the above weblink to NZ customs page regarding client code or customs number.
2. Complete the form by downloading the highlighted from NZ customs page below:

3. Fill in the form and sign page 3

4. Send the form with requires to NZ customs directly at [e-mail]

5. NZ customs will review and process your application, if you have not heard back from NZ customs and would like to follow up please contact [e-mail]

6. Email regarding client application should be received by NZ customs

7. Send seko the client code with confirmation accepting the custom fees.

How to apply for a Customs number:

1. Complete the form NZCS 224-A: Customs Number Application Private Individual
2. Email the completed form and a copy of your photo ID (e.g. passport, driver's license) to [e-mail]
3. Once the form has been approved, you will receive an auto-response from [e-mail] advising you of your Customs Number.
4. If you are unable to locate this information via your email inbox or spam inbox, contact our National Contact Centre.

The forms are also attached at the bottom of this article

For individual please complete the form: NZCS 224-A: Customs Number Application Private Individual

For businesses please complete form: NZCS 224: Client Code Application form

Link or related further information:

• Information on the threshold: Why did my customer receive an email about Customs fees that they need to pay
• Please feel free to consult the New Zealand customs website for more information: https://www.customs.govt.nz/personal/duty-and-gst/